When an Indiana competitor sued Austin-based dynamic ticket pricing company Qcue Inc. last year for patent infringement, CEO Barry Kahn had a tough choice. He […]
It’s no secret that savvy businesses are moving their high-value applications to the cloud. What may be a surprise, however, is how the shift to […]
The social software market is hotter than ever. Not only have we seen some very large acquisitions (e.g. Microsoft’s $1.2 billion purchase of Yammer in […]
According to recent analysis at BI Intelligence, based on data collected by Simply Measured, three-fourths of the world’s top 100 brands are now using Instagram.
In the mad rush to move enterprise infrastructure to the cloud, it seems that little thought is being paid to whether or not the transition […]
Brands no longer have an option over whether or not they provide social customer service as consumer demand dictates that complaints and queries are at […]