CONVEY: Customer Experience a Key Aspect of Retail Supply Chain Operations

Posted on Feb 21, 2017
CONVEY: Customer Experience a Key Aspect of Retail Supply Chain Operations

Retailers are having a hard time updating their supply chain systems and technologies to keep up with the new reality of heightened customer expectations in […]

CONVEY: B2B Payments Everyone Struggles With Supply Chain Management — Some More Than Others

Posted on Feb 20, 2017
CONVEY:  B2B Payments Everyone Struggles With Supply Chain Management — Some More Than Others

Optimizing the supply chain is a challenge for any industry — for some, more than others. Analysts say that corporate investment in cloud-based supply chain […]

CONVEY: Customer Experience Now a Top Priority in Supply Chain Operations

Posted on Feb 16, 2017
CONVEY: Customer Experience Now a Top Priority in Supply Chain Operations

While most retailers understand the importance of providing a consistently positive customer experience, many struggle with legacy technology that fails to address customer experience needs, […]

CONVEY: Retailers call for better customer service in last-mile delivery

Posted on Feb 16, 2017
CONVEY: Retailers call for better customer service in last-mile delivery

Retailers are calling for better customer experience of last-mile parcel delivery, but their current technologies are not addressing that need, a survey released Tuesday shows.

INNOGRAPHY: Patent Data Reveals Future of Robots and Spaceflight

Posted on Feb 1, 2017
INNOGRAPHY: Patent Data Reveals Future of Robots and Spaceflight

Patents are a unique source of data that links commerce and technology. Recently, Innography and CPA Global published two reports analyzing which companies are innovating, […]