CONVEY: UncommonGoods – Radicalizing Customer Support In A World Full Of Service Nightmares

Posted on Jul 27, 2017
CONVEY: UncommonGoods – Radicalizing Customer Support In A World Full Of Service Nightmares

It seems inevitable. Every few weeks the headlines are dominated by the latest in an ongoing saga of customer service nightmares. When the news isn’t […]

NPM: Open Source Leaders – Kat Marchán Brings the Command Line to Npm

Posted on Jul 5, 2017
NPM: Open Source Leaders – Kat Marchán Brings the Command Line to Npm

Kat Marchán is a core developer at Npm, Inc., working on the command line client for the world’s largest software registry. When she’s not fixing […]