CONVEY: Convey Helps Retailers Scale Proactive Resolution of Shipping Exceptions Heading into Peak Holiday Season

Posted on Oct 12, 2017
CONVEY: Convey Helps Retailers Scale Proactive Resolution of Shipping Exceptions Heading into Peak Holiday Season

Convey, the active delivery management platform, today announced new communication features designed to improve collaboration between carriers, shoppers and retailers ahead of the holiday season. […]

CONVEY: Is Amazon’s Seller Flex a big deal?

Posted on Oct 6, 2017
CONVEY: Is Amazon’s Seller Flex a big deal?

Reports that Amazon is testing an independent delivery service is the latest evidence the e-commerce giant is looking to transform from a digital marketplace to […]

CONVEY: UncommonGoods Takes Proactive Steps To Meet Delivery Date Promises

Posted on Sep 6, 2017
CONVEY: UncommonGoods Takes Proactive Steps To Meet Delivery Date Promises

Late deliveries are the classic lose-lose for both retailers and their customers. They are particularly painful during the holiday season, when the calendar creates a […]

CONVEY: Term Sheet

Posted on Aug 30, 2017
CONVEY:  Term Sheet

Convey, an Austin, Texas-based delivery platform, raised $8.25 million in Series B funding. Investors include Techstars and RPM Ventures.

CONVEY: Austin logistics startup Convey lands millions to break into new markets

Posted on Aug 29, 2017
CONVEY: Austin logistics startup Convey lands millions to break into new markets

Austin-based Convey, which makes software to help online retailers with shipping logistics, has raised $8.25 million to break into new markets.Convey received the funding from […]

CONVEY: ‘Amazon Effect’ Sparks Deals for Software-Tracking Firms

Posted on Aug 29, 2017
CONVEY: ‘Amazon Effect’ Sparks Deals for Software-Tracking Firms

A growing number of companies are paying to track in real time everything from truckloads of pork chops to shipping containers full of exercise equipment.

CONVEY: Austin’s Convey raises $8 million, inks deal with global company that counts Apple as customer

Posted on Aug 29, 2017
CONVEY: Austin’s Convey raises $8 million, inks deal with global company that counts Apple as customer

Convey Inc., an Austin logistics startup, announced Tuesday the closing of an $8.25 million series B round of funding. The investment, in part, will enable […]

CONVEY: UncommonGoods – Radicalizing Customer Support In A World Full Of Service Nightmares

Posted on Jul 27, 2017
CONVEY: UncommonGoods – Radicalizing Customer Support In A World Full Of Service Nightmares

It seems inevitable. Every few weeks the headlines are dominated by the latest in an ongoing saga of customer service nightmares. When the news isn’t […]

CONVEY: Proactive Support Delivers Results for Uncommon Goods

Posted on May 1, 2017
CONVEY: Proactive Support Delivers Results for Uncommon Goods

In episode 90 of Total Retail Talks, MC Halfpenny, director of operations at Uncommon Goods, an online retailer of unique gifts and creative home decor, […]

CONVEY: 66% Of Retailers Say Current Systems Don’t Enhance Last-Mile CX

Posted on Mar 14, 2017
CONVEY:  66% Of Retailers Say Current Systems Don’t Enhance Last-Mile CX

Despite efforts to improve the last mile of the customer experience (CX), retailers still are far from optimizing it: 66% of retail supply chain executives […]